FAQ's

What do you mean when you say you go the “Extra Mile”?
The difference can be seen in every step of our cleaning process, where we take extra time and care.
We’ve invested in state of the art equipment and supplies because we want our customers to be satisfied. Our cleaning supplies are selected to be effective, yet environmentally safe and baby-safe.

And you will see that our cleaning process steps in it that put us head and shoulders above other cleaning companies.
In fact we have equipment that others do not have, nor will they spend the tens of thousands of dollars to get the equipment we use on everyone one of our cleanings. For example we have the Brush Pro – a safe and super effective way of scrubbing your carpet, lifting the pile and removing dirt, sand and fur that other cleaners will always miss. This machine is recommended by the carpet manufacturers, just like they have told us that rotary scrubbing will damage your carpet. Don’t let somebody destroy your carpet because they don’t use the right equipment.
Read about our cleaning process.

Tips to a healthy carpet
Vacuum Weekly
Without a doubt, this is the best thing you can do to prolong the life of your carpet

Don't scrub, blot
For many people, the first impulse when food or liquid is spilled on a carpet is to grab a paper towel and clean the spill with a scrubbing action. Unfortunately, this will spread the spill over a larger area, and will also drive it deeper into the carpet, possibly into the backing material. It is safer and more effective to gently blot the spill as much as possible to lift the spill into the paper towel. Worse yet, if you do get the spot out, the carpet fibers may be damaged by the scrubbing and you will be left with a fuzzy spot.

Change your house air filters
You’ve essentially got three filters that will catch the dirt in your home – your house air filters, your carpeting, and your lungs! Regularly cleaning the dirt from the first two will keep the third clean.

Use walkoff mats!
Soil is going somewhere as it gets tracked in to your house. You can either have a front line defense of easy to clean walkoff mats or just call us out more often to clean the soil off your indoor carpet and furnishings.